Terms of Service

These Terms of Service (the “Terms”) form a binding legal agreement between you (the “Parent”, “you” or “your”) and Shevchuk Maksym, a sole proprietor registered in Ukraine (“Readigo”, “we”, “us” or “our”), governing your use of the Readigo mobile application for iOS (the “App”) and the related website at readigo.app and readbuddy.app (together with the App, the “Service”).

By downloading, installing, accessing, or using the Service, you confirm that you have read, understood, and accepted these Terms and our Privacy Policy, which is incorporated here by reference. If you do not agree, do not use the Service.

We may amend these Terms from time to time as described in Section 17. The version in force at any moment is the one published at readigo.app/en/terms.

• “Child” means a minor between the ages of 6 and 12 for whose benefit the Parent uses the Service.
• “Account” means the Parent’s registered profile in the App, created through Sign in with Apple or Sign in with Google.
• “Subscription” means a paid plan that unlocks the premium features of the App, purchased exclusively through Apple In-App Purchase.
• “Content” means the stories, illustrations, audio prompts, exercises, scoring rubrics, software and other materials we make available through the Service.
• “Reading Feedback” means the automated scoring of a Child’s spoken reading on accuracy, fluency, pace and clarity, generated by speech-to-text transcription and algorithmic analysis as further described in Section 12.

Readigo is a reading practice tool for children aged 6 to 12, built on phonics methodology grounded in the Science of Reading. The Child reads aloud from short, age-appropriate stories; the App transcribes the audio and returns Reading Feedback intended to guide further practice.

The Service is designed to be used by a Child under the supervision of a Parent. It is an educational practice tool; it is not a diagnostic instrument, a medical device, a special-education program, or a substitute for assessment by a qualified teacher, speech-language pathologist, or other professional.

Accounts are created via Sign in with Apple or Sign in with Google. You agree to provide accurate information and to keep your sign-in credentials confidential. You are responsible for all activity that occurs under your Account. Notify us promptly at support@readigo.app if you suspect unauthorized use.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to install and use one copy of the App on a compatible Apple device that you own or control, solely for the personal, non-commercial purpose of having your Child practise reading. This licence is governed by the Apple Media Services Terms and Conditions and the Apple Standard End User License Agreement, except to the extent the terms of this Section 6 (and Section 19) differ.

You may not, and may not permit any third party to:

• copy, modify, translate, adapt, or create derivative works of the App or any Content (except as expressly permitted by mandatory law);
• reverse-engineer, decompile, disassemble, or otherwise attempt to derive the source code of the App, except to the extent applicable law expressly permits despite this restriction;
• remove or alter any proprietary notices or labels;
• rent, lease, lend, sell, resell, sublicense, or otherwise commercially exploit the App or any Content;
• use the App in any manner that could damage, disable, overburden, or impair the Service or interfere with another user’s enjoyment of it;
• use the App to develop a competing product or to train a machine- learning model on our Content;
• circumvent any usage limit, technical limitation, or security measure.

You agree not to:

• use the Service for any unlawful purpose or in violation of any applicable law;
• upload, transmit, or attempt to transmit any content that is illegal, infringing, defamatory, obscene, harassing, or harmful to minors;
• impersonate any person or misrepresent your relationship to the Child;
• interfere with or disrupt the integrity or performance of the Service or the data it contains;
• attempt to gain unauthorised access to the Service or its related systems;
• create multiple Accounts to circumvent free-tier limits.

The App processes a Child’s spoken reading in real time and transmits short audio samples to a transcription service strictly to generate Reading Feedback. As further detailed in the Privacy Policy, those audio samples are not retained by us or our service providers beyond the brief processing window. To the extent any spoken input qualifies as “user content”, you grant us a worldwide, royalty-free, non-exclusive licence to process that input for the sole purpose of providing the Service to you.

We do not use Reading Feedback inputs to train third-party large-language models. Our agreements with OpenAI and other speech- processing providers prohibit training on API inputs.

The Service, including all stories, illustrations, the “Igo” dragon character, audio prompts, scoring rubrics, software, designs, interfaces, trademarks, and the “Readigo” name, is owned by Readigo or its licensors and is protected by copyright, trademark, and other intellectual-property laws. The licence granted in Section 6 is the entirety of the rights you receive; no rights are granted by implication, estoppel, or otherwise.

Feedback you voluntarily send us about the Service may be used by us for any purpose without compensation to you. You represent that any such feedback is your own and does not infringe any third-party rights.

The Service relies on third-party platforms (including Apple, Google, OpenAI, and Apphud) to operate. Their respective terms govern your relationship with them. We are not responsible for the practices of those third parties beyond our own due-diligence obligations as their customer.

Reading Feedback is generated by automated speech-to-text transcription (ElevenLabs Scribe; older app versions may still use OpenAI Whisper) and algorithmic scoring (OpenAI ChatGPT models). It is offered for educational practice only. Accuracy is influenced by microphone quality, background noise, accent, dialect, and the natural variability of children’s speech, and is not guaranteed.

Reading Feedback is not:

• a diagnostic test for dyslexia or any reading disorder;
• a medical or psychological assessment;
• a substitute for evaluation by a qualified teacher, speech-language pathologist, paediatrician, or other professional;
• a guarantee of any specific learning outcome.

Decisions about a Child’s education, health, or development should be made by qualified professionals on the basis of appropriate assessment, not on the basis of Reading Feedback alone.

To the maximum extent permitted by applicable law, the Service is provided “as is” and “as available”, without warranties of any kind, whether express, implied, statutory or otherwise, including any warranties of merchantability, fitness for a particular purpose, non-infringement, title, quiet enjoyment, accuracy of data, or uninterrupted or error-free operation.

Nothing in this Section limits or excludes any non-waivable statutory warranty owed to you as a consumer under applicable law (including the EU Sale of Goods Directive 2019/771 and the UK Consumer Rights Act 2015 as far as they apply to digital content).

To the maximum extent permitted by applicable law, in no event will Readigo, its owners, employees, contractors, or licensors be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunities, arising out of or related to the Service, whether based in contract, tort (including negligence), strict liability, or any other legal theory, even if we have been advised of the possibility of such damages.

Our aggregate liability to you for all claims arising out of or related to the Service will not exceed the greater of (a) the amounts you paid to Apple for Subscriptions to the App in the twelve (12) months preceding the event giving rise to the claim, or (b) US $50.

The limitations in this Section do not apply to liability that cannot be excluded or limited under applicable law, including liability for death or personal injury caused by our negligence, fraud, fraudulent misrepresentation, or the rights of consumers under mandatory EU, UK, or other consumer-protection legislation.

You agree to defend, indemnify, and hold harmless Readigo and its owners, employees, contractors, and licensors from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with (i) your breach of these Terms or the Privacy Policy, (ii) your misuse of the Service, (iii) your violation of any law or the rights of a third party, or (iv) any content you cause to be transmitted through the Service. This indemnity does not apply to claims caused by our own gross negligence or wilful misconduct, and it is limited to the extent applicable mandatory consumer law permits.

These Terms apply from the moment you first use the Service and continue until terminated. You may terminate at any time by deleting your Account in the App (Settings → Delete account) and uninstalling the App. We may suspend or terminate your access if you materially breach these Terms, if continuing to provide the Service to you becomes commercially impracticable, or if required by law.

Sections that by their nature should survive termination (including Sections 10, 12, 13, 14, 15, 18, and 20) will survive.

We may update these Terms to reflect changes in the Service, our business practices, or applicable law. If a change is material, we will notify you in the App or by email at least 30 days before it takes effect (or such longer period as applicable law requires). Continued use of the Service after the effective date constitutes acceptance of the updated Terms. If you do not accept the changes, you must stop using the Service before they take effect.

The following terms apply to your use of the App as a “ Licensed Application” obtained from Apple’s App Store and are required by Apple. In the event of a conflict between this Section 19 and the rest of these Terms, this Section 19 controls with respect to such use.

1. Acknowledgment. These Terms are concluded between you and Readigo only, and not with Apple Inc. Readigo (not Apple) is solely responsible for the App and its content.
2. Scope of licence. The licence granted to you in Section 6 is limited to a non-transferable licence to use the App on any Apple-branded products that you own or control and as permitted by the Usage Rules set forth in the Apple Media Services Terms and Conditions, except that the App may be accessed and used by other accounts associated with the purchaser via Family Sharing or volume purchasing.
3. Maintenance and support. Readigo is solely responsible for providing any maintenance and support services with respect to the App. Apple has no obligation whatsoever to furnish any maintenance and support services.
4. Warranty.Readigo is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the App; to the maximum extent permitted by applicable law, Apple has no other warranty obligation whatsoever with respect to the App, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be Readigo’s sole responsibility.
5. Product claims.Readigo, not Apple, is responsible for addressing any claims by you or any third party relating to the App or your possession and/or use of the App, including (i) product-liability claims; (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer-protection, privacy or similar legislation, including in connection with the App’s use of the HealthKit and HomeKit frameworks (none of which the App uses).
6. Intellectual-property claims.In the event of any third-party claim that the App or your possession and use of the App infringes that third party’s intellectual-property rights, Readigo, not Apple, will be solely responsible for the investigation, defence, settlement and discharge of that claim.
7. Legal compliance.You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country, and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
8. Developer contact. Direct any questions, complaints or claims with respect to the App to support@readigo.app.
9. Third-party beneficiary.You and Readigo acknowledge and agree that Apple, and Apple’s subsidiaries, are third-party beneficiaries of these Terms, and that, upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.